Europa Auto

105 Candace Dr, Unit 101,
Maitland, FL 32751 US
1.0
1 Review
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We provide top quality Land Rover service near Maitland, Winter Park & Lake Mary. Call our Land Rover mechanic now! Great Reviews!

The best in Land Rover service! Europa Auto provides top quality Land Rover repair & Land Rover after market warranty in & around Maitland, Winter Park & Lake Mary, FL. Brakes, 60000 mile service, timing belt replacement. No job too large or small. High Ratings, Great Reviews!

1 Review

  • Shandi Shaw
    Shandi Shaw7 years ago

    We decided to take our vehicle here based on the good reviews online, as we were new to the area, however it turned out to be the WORST experience we have ever had with a shop. We had to take our vehicle back in after they said our issue was fixed 3-4 times (I honestly lost track). We took it in for a specific issue, they ran a diagnostic and told us that it was going to cost almost $4k worth of work to fix it. We reluctantly moved forward with this (because they are supposed to be the experts). They said it would be done the following day, so my husband took an Uber to work as the shop was nearby so he could easily pick it up, by end of day they said they needed to keep it again, so he then had to pay for another long expensive uber ride home. Again he took an uber to work, and again at the end of the day they said they need to keep it another day, so one more expensive uber ride, this went on for a couple more days until they finally said they would pay for a rental for us since they kept it longer than originally planned (of course after we had racked up over $200 in uber rides, which we wouldn't have done had we known the vehicle wouldn't have been ready). We agreed to the rental, however, we ended up getting billed $90 from the rental company weeks later and have contacted the shop multiple times to get a credit for it, they keep telling us they will take care of it, but to this day still never have (months later). We finally pick up the vehicle from the shop when it is done, and 15 minutes after driving away after the issue was "fixed" and paying almost $4k, the same issue appeared again. We took it back, they tried to get us to pay more like $600 (I think it was) to fix a completely different part, we had to argue with them about this charge which they finally agreed to do at no charge since the issue wasn't fixed the first time. They did this work, we picked up the truck, and again, hours later the same issue appeared again. We took it back in and once again they tried to charge us additional money to now fix a sensor, we had to go back and forth with them multiple times and again, finally they agreed to do the additional work at no charge since the issue wasn't fixed the first time or the second time. We picked up the truck and this time it is fixed. So, all the time and energy spent and $4k later, our issue could have been fixed by replacing a sensor for a couple hundred dollars at most. (which was what was one of the things we asked about if that could be the cause of the issue). In my opinion they have NO INTEGRITY, we literally had to fight with them on two separate occasions to fix the issue we took the truck in for in the first place that wasn't fixed after paying $4k, I literally couldn't believe it. The only reason they did the additional work to actually fix the issue at no cost was after we threatened to take them to court. NO INTEGRITY! Don't go there ever, save your money and your sanity!

    2007 Land Rover Range Rover
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