Galloping Gertie's Garage

10421 Burnham Dr NW, Bldg 3 Unit C
Gig Harbor, WA 98332 US
5.0
31 Reviews
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European auto repair focusing on Land Rover service in Gig Harbor, WA.

We offer an industry leading 5 year/50,000 mile warranty on our work. Ask us for more details!

Recent Gig Harbor move-in with decades of experience with premium auto brands. Fully equipped (dealer level) and master certified. We are advocates for our clients and structure our business and processes around figuring out and delivering on what is best for you. This builds friends from clients and gives us great satisfaction in our work.

Amenities

  • Vehicle Sanitizing

Meet Our Team

  • Shineé, General Manager at Galloping Gertie's Garage in Gig Harbor, WA

    Shineé

    General Manager

    Introducing Shineé - our new GM in training! Shineé brings a healthy 25 years of industry experience; from technician to running a high volume dealership service department, Shineé has done it all. Much of this experience is under the Jaguar-Land Rover banner and, as such, Shineé will prove to be a huge asset to Gertie’s primary clientele: Land Rover owners.

    Shineé and her family live locally here in the harbor and she is excited to serve alongside the best team in Gig Harbor; helping our local community and wonderful clients with all their automotive needs. Welcome aboard Shineé!

Testimonials

  • Excellent and professional service. Damien was superb in communicating back and forth with us discussing all possibilities for repairs. His attention to detail along with a very detailed assessment provided us with the information needed to move forward with our repairs. I now can say that I have a very trusted mechanic that I can take any of my cars to for reliable service. I highly recommend Galloping Gertie's Garage for all your service needs. I am excited about our relationship in the future.

    Tomm E., via Google
  • Finding a trustworthy and knowledgeable mechanic/shop is difficult! Gertie's Garage is our "go to" for anything for our vehicles! They have proven that they are the premier shop in the area. They listen to your concerns about your vehicle and take the time to explain what what is wrong and show it to you so you can see for yourself and they explain the best course of action to handle it. Whether its PM work or a significant mechanical issue. They use the most up to date technologies and equipment which is very important for some of the European and Japanese vehicles. No doubt, this is the best shop I have ever had do work on my vehicles. Service is top notch!

    Kevin S., via Google
  • Damian is incredibly knowledgeable and thorough with diagnosis. Really quick turn around time - excellent service, I highly recommend Galloping Gertie's Garage!

    Riley R., via Google

Awards & Affiliations

ASE CertifiedASE Certified
ATIATI
AutologicAutologic
BIMRSBIMRS
iATNiATN

31 Reviews

  • Erika Moore
    Erika Moore3 months ago

    Thank you for doing a great job of keeping our Range Rover in top shape. Every time we have brought it in for service you give clear and good recommendations. Never pushy, you just state the reasons for your recommendations and then let us decide. You’ve been kind and pleasant to work with. Thanks again!

    2020 Land Rover Range Rover
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  • Lynn
    Lynn 6 months ago

    The cream of the crop!

    I went to Ms Gertie's for dire help and help is exactly what I received! Shanae handled me with kit gloves and the service I received was far above par. I will always go back to them for my vehicle repairs. Super honest and completely up front. A true value to this community!

    2015 Land Rover Evoke
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  • Loren Schiro
    Loren Schiro1 year ago

    Power steering problems. Gertie's quickly identified the source of the problem and of the repairs needed parts ordered and installed ASAP. Multiple other items were identified at varying levels of need. I selected several and those got taken care of promptly. Excellent customer service.

    2017 Other Range Rover Supercharged
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  • Marisa Merritt
    Marisa Merritt1 year ago

    I couldn't be more thankful to have this garage and this Range Rover expert right here in Gig Harbor. These guys went above and beyond, from an extensive full vehicle health check report to accommodating tight time frame needs on my end, and doing it all with incredible communication. If I could give more than 5 stars I sure would, its deserved!

    2016 Land Rover Range Rover Supercharged
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  • Katherine
    Katherine2 years ago

    Galloping Gertie's Garage provides a very personalized experience. The shop delivers top end quality service, seems to highly value its most accommodating and skilled employees, as well as catering to the most convenience of the customer. The garage is impeccable.

    2009 Land Rover Range Rover Sport
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  • DH
    DH2 years ago

    Gertie’s did a great job of identifying any issues in our ‘new to us’ Range Rover, completed the agreed repairs and actually came in under the quoted cost a little bit. They were professional and courteous and a pleasure to work with. They gained a new repeat customer. Thanks much.

    2016 Land Rover Range Rover Sport
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  • Lisa A Sullivan
    Lisa A Sullivan2 years ago

    My Range Rover doesn't give me problems very often, but this time I found myself stranded in an intersection. Within 5 minutes of my call to Gerties Garage, Damian was there to rescue my car and take it back to his garage. Their service is excellent and very much appreciated!

    2014 Land Rover Range Rover Sport
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  • Kandace Lewis
    Kandace Lewis2 years ago

    Fantastic all the way around! Pleased with the work and the customer service! Will be back!

    2015 Land Rover Lr4
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  • Erica Walstead
    Erica Walstead2 years ago

    Gertie's Garage was very thorough and super friendly. Great experience! I felt that my best interests were taken into account. They were recommended to me by a friend and they didn't disappoint!

    2003 Land Rover Discovery II
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  • Andrew
    Andrew3 years ago

    Exceedingly friendly and professional service.

    2016 Land Rover LR4
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  • Kevin Horne
    Kevin Horne3 years ago

    Outstanding shop, highly competent. Understood what I needed on the phone, yeah, I actually got to speak to the Technician/Owner! Damien was willing to trust my own diagnosis and agreed, as he has owned several Discovery II's before. Joey was on top of all paperwork, and emailed me my copies before I left the shop. They actually charged me less than quoted! My best friend dropped by while my car was being worked on and was so impressed he is recommending Gertie's Garage to the members of the Volvo car club he is President of. I received a follow-up phone call and a thank you note in the mail as well.

    2001 Land Rover Discovery II
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  • Chris stone
    Chris stone3 years ago

    Can’t say enough about Galloping Gertie’s Garage. Damien and Joey helped me and my family out of a jam when our Rover decided to quit on the freeway on our way to our daughter who was in the ER. I called and they were able to get me in same day (Land Rover Fife soonest was July 25 with zero empathy) we had tow truck drop the rig off and we’re greeted by Joey, big smile and hand shake, invited me into the shop (which was spotless) and checked me in. Wen he asked me if I had a ride to my daughters I told him I was renting a car, he said hold on, and came back with a loaner (with help from Damien I’m sure). WOW, now that’s service, you don’t get that anywhere very often! The vehicle was done next day. Again WOW, they even asked how my daughter was, class act. Kudos to the whole shop of professionals, this is now the only place for all my vehicles. Thank you!

    2017 Land Rover Discovery HSE
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  • Patrick Spencer
    Patrick Spencer 3 years ago

    The team flushed the injectors and did an oil change. The vehicle runs better and gas mileage went up after the injectors were cleaned. The garage is very clean and the team is quite professional. Their communications were clear and estimates contained sufficient detail.

    2016 Land Rover Discovery
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  • PD
    PD3 years ago

    Damien did a thorough job on my Range Rover. Sent a complete list of things that needed to be addressed before starting the service and got my approval to address the items that I approved for repair. Excellent customer service and communication, highly recommended.

    2017 Land Rover Range Rover
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  • Jason Carroll
    Jason Carroll3 years ago

    Damian and team are great. Took it in for an inspection and maintenance work. Service was quick, complete, and professional. Return again.

    2015 Land Rover LR4
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  • Matt Fagerness
    Matt Fagerness3 years ago

    I highly recommend Galloping Gerties Garage. I had a headlight that needed replacing last minute before a road trip on my Range Rover Sport (which is tricky to replace). Damian went out of his way to get me in the next morning right before I needed to head out. He finished up quickly with a job well done. The shop is beautiful and sparkling clean and the waiting room was really nice as well. Its hard to find a good Land Rover shop in the pierce county area—so I very am happy I found Galloping Gertie's. I will be doing all of my repairs here from now on.

    2013 Land Rover Range Rover Sport
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  • Elijah Keib
    Elijah Keib3 years ago

    Damien and the staff are very knowledgeable and can fix ANY problem. I highly recommend them!

    2003 Land Rover Discovery 2
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  • Patty Brunton
    Patty Brunton3 years ago

    Gertie’s Garage provides state of the art service. Everything you need to know about your vehicle’s service is provided in writing with very intuitive communication. There is no pressure to do recommended services but options are thoroughly reviewed with you in order to make informed choices. Your car is returned to you as promised running perfectly, plus clean and smells great! Damian and his team are the best! We feel lucky to have them taking care of our cars.

    2014 Land Rover Range Rover Sport
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  • BLEU BRAATEN
    BLEU BRAATEN3 years ago

    Damian and the team were awesome. They had a diagnostic result and plan to resolve sooner than expected. The amount of detail and information communicated about the required work far exceeded anything any other shop has done. The communication helped inform the decision process and was a clear investment in building confidence with the customer. I so appreciated the partnership and will definitely be back for any future improvements on my Land Rover.

    2008 Land Rover Range Rover Sport
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  • Shamar Wright
    Shamar Wright3 years ago

    They were very professional yet down to earth, nice to work with. We will always bring our Land Rover to Gertie's garage. Thank you to Damian and crew.

    2005 Land Rover LR3
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  • Schuyler Wessels
    Schuyler Wessels4 years ago

    Damian and the technicians at Gerties Garage are excellent. Had my Land Rover in for a leaky water pump which was diagnosed and fixed quickly and at a fair price. Additionally, Damian went through the entire vehicle and created a customized maintenance plan at no additional charge. Unlike most shops that 'fix and forget' I received a call from Damian a few days after the repair to check up on my vehicle. A check engine light had come on after the service and Damian and team promptly took the truck back in and went through everything to ensure it there was nothing wrong. In my long history of owning and servicing European vehicles (both at the dealer and independent shops) I can honestly say I've never experienced this level of service before. If you own a European car and want 'above and beyond' service, give them a call. (here's a picture of my truck just for fun)

    2011 Land Rover LR4
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  • Matt H
    Matt H4 years ago

    Great experience. Friendly service, great communication, and quick turnaround.

    2002 Land Rover Discovery II
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  • Todd
    Todd4 years ago

    Great customer service and communication! Damian treated my Land Rover like it was his own and even took the time to call a few days after sorting out my steering gremlins to make sure all was well. Would highly recommend and will be going back when I need more service.

    2007 Land Rover LR3
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  • Lisa A. Sullivan
    Lisa A. Sullivan4 years ago

    I have had several services with Galloping Gerties Garage - They have all been excellent! Highly recommended!

    2014 Land Rover Range Rover Sport
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  • Lisa Ann Tallman
    Lisa Ann Tallman4 years ago

    Excellent service.

    2014 Land Rover Range Rover Sport
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  • William Young
    William Young4 years ago

    Incredible! Fast! Succinct! And I felt comfortable the whole time. Damian is great! The shop is really cool...I just couldn’t be happier. I plan on taking my disco back to him for the rest of its life.

    Thanks, Gerties!

    1998 Land Rover Discovery
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  • Roderick Macon
    Roderick Macon4 years ago

    Damian at Galloping Gertie's garage is awesome. He has worked on my vehicle since I've owned it and the work has been exceptional. It was nice to find a shop on this side of the water, and not have to go to a dealership, that is able to do the work this truck requires. As long as I own this truck and live in this area, Galloping Gertie's Garage is where I will take my Rover.

    2011 Land Rover Range Rover Supercharged
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  • Mario P
    Mario P5 years ago

    Gertie's is a quality shop with fair pricing. Damian services both my Range Rover and Subaru and I have full trust in Damian's team. Service is top notch and their experience with luxury vehicles is unparalleled in the Gig Harbor area. When I purchased my Evoque it needed some work; Damian walked me through his inspection report and worked with me on what needed to be done now and what could wait. It's been about 7 months since we've started and I can tell you the car runs better now than when I first bought it. If you're in the Tacoma, Seattle area they're worth the toll.

    2013 Land Rover Range Rover Evoque
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  • Amanda Bello
    Amanda Bello5 years ago

    Galloping Gertie's Garage is the best garage I've ever taken our Rover (or any) car to! They are honest, efficient, thorough, and skilled. The customer service I received from Galloping Gertie's Garage was impeccable. The shop owner is kind, organized, and really knows what he's doing. As long as we live in the Tacoma area, this is where my husband and I will be taking our cars to be repaired and maintained.

    2006 Land Rover Range Rover Sport
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  • Dustin
    Dustin 5 years ago

    Galloping Gerties garage did a great job with my discovery. It’s hard finding a mechanic willing to work on rovers in Gig harbor and Damian was very knowledgeable and did quality work.

    1999 Land Rover Discovery SD
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  • Dan Butler
    Dan Butler5 years ago

    Awesome place! They were able to take care of my suspension faults and the engine light on my Range Rover in a timely fashion. Quality work and great communication. We will be back with our other cars when needed, glad to have them local.

    2006 Land Rover Range Rover Sport
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